Returns & Refund Policy

We want you to be completely satisfied with your Wander Built purchase.

Returns

You may return unused items within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused

• In original packaging

• In resalable condition

Non-Returnable Items

We cannot accept returns for:

• Used products

• Gift cards

• Personal hygiene items

• Clearance or final sale items

Return Process

To request a return, please contact:
info@wanderbuilt.co.uk

Please include:

• Your order number

• Reason for return

• Photos if the item is damaged

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds are processed back to your original payment method within 5–10 working days.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with supporting photos.

Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect.